Boca Raton, FL – August, 2016 — ETA Transit Systems of Boca Raton, Florida, is proud to announce the adoption of its SPOT® Intelligent Transit System (ITS) by the Cooper University Health Care system through an agreement with SP+ .
The highlight of Cooper University’s new ITS is the increased capabilities of its passenger information systems to provide real-time arrival predictions via public-facing websites and smartphone applications. It’s a significant upgrade designed to provide riders access to the latest routes, schedules, and system information.
“The versatility of the SPOT ITS is a real game changer for Cooper University ,” says Maureen Coughlin, Senior Facility Manager for SP+ . “As impressive as the technology is, the difference maker in this decision has been the dedication of the ETA Transit team in all phases of this project—from our initial procurement process to post-implementation support. Their customer experience team has continued to provide us with the proactive analysis and recommendations we need to maximize our investment and improve rider satisfaction across the board.”
“At the core of ETA Transit’s philosophy is an unwavering dedication to providing the ultimate in customer care,” says ETA CEO Nicole Castonguay. “It’s a given that our technology is second-to-none, however it’s our dedication to delivering an unparalleled ownership experience—including this ease of picking up the phone for supplemental training, data analysis, and feature support—that sets ETA apart from the competition.”
About ETA Transit Systems:
Climb on board with the value leader in complete transit systems . ETA provides customers with some of the most advanced, scalable communications systems on the market. Our position as the value leader drives our commitment to delivering systems that grow with you over time. Our open architecture solutions allow for expansion, customization, and a lower cost of entry that packs more features into the tighter budgets of small- to mid-sized agencies, universities, and paratransit fleets.
###